Numeracy and the Quality of On-the-Job Decisions: Evidence from Loan Officers
ZEW Discussion Paper Nr. 17-026 // 2017We examine how the numeracy level of employees influences the quality of their on-the-job decisions. Based on an administrative dataset of a retail bank we relate the performance of loan officers in a standardized math test to the accuracy of their credit assessments of small business borrowers. We find that loan officers with a high level of numeracy are more accurate in assessing the credit risk of borrowers. The effect is most pronounced during the pre-crisis credit boom period when it is arguably more difficult to pick out risky borrowers.
Brown, Martin, Karolin Kirschenmann und Thomas Spycher (2017), Numeracy and the Quality of On-the-Job Decisions: Evidence from Loan Officers, ZEW Discussion Paper Nr. 17-026, Mannheim.